100% Secure Shopping
FAQ
Yes. Goods are refunded within 30 days.
If you are not happy with your purchase for any reason, simply return the goods but please drop us an email explaining why (feedback). We will then refund the purchase price of the item(s) to you.
Yes.
All of our products are officially certified as 100% Halal by HMB (Halal Monitoring Board - www.hmbhalal.co.uk)
All items are shipped via Royal Mail 1st or 2nd Class (UK orders) or Royal Mail Airmail (International orders).
UK delivery is only £1.95 or £2.95.
£6.95 to the Rest Of The World (US $10) and £4.95 (€6) to Europe.
Is VAT added to the cost I see on-screen?
We are currently not VAT registered and therefore will not charge you VAT.
How long will it take to work?
Most products need 4 weeks, so your skin can adapt. For best results please use the top tips we send out with your products.
What is the average shelf life of products?
3-12 months. The shelf life is stated under additional information on every product page.
Do products contain preservatives?
No. But some natural ingredients help to preserve products and we make products in small batches. We also try to avoid water when possible to prevent the need of a preservative.
Are all your products suitable for vegans?
Absolutely! All of our products are suitable for vegans.
Are all your products 100% Natural?
Yes this is as pure & natural as skin care gets.
E-mail: admin@purelynaturalskin.co.uk
Post: Purely Natural, 5 Manor Farm Road, Tyseley, Birmingham, UK, B11 2HT
